Exo terra termite hill cricket Pet Pacific

Fast Shipping with Professional Packaging

Due to our long-term partnership in a long-standing partnership with UPS, FedEx, DHL as well as a range of other leading global carriers, we can provide various shipping options. Our warehouse employees will pack every item to our exacting requirements. Before shipment, all items will be thoroughly examined and secured. Everyday we deliver thousands of packages to clients across many countries. The fact that we're determined to become the largest online retailer in the World is evident. Warehouses and distribution centers can be found in Europe as well as the USA.

Orders with more than one item are given processing time for each item.

Prior to shipping, we inspect the ordered items thoroughly. The majority of orders today are shipped in 48 hours. Expected delivery times are between 3 and 7 days.

Returns

We are not able to manage the stock at our factory and warehouse. The actual inventory can change at any moment. It is possible that your order is out of stock after the order is placed.

Our policy lasts 30 days. If it's been longer than 30 days since you've bought the item and we're unable to offer you a complete exchange or refund.

Your item must be in the original packaging and not be used. The item should be returned in its original packaging.